Policies

Returns & Exchange

We want you to love your Moosiva pieces. Here's how returns and exchanges work.

1Returns and exchanges are subject to the condition of the product and confirmation by our team.
2Items must be unused, unworn, and in their original condition to be considered.
3Final approval for any return or exchange is given by Moosiva staff.
4Some items may not be eligible for return or exchange depending on their condition or category — please check with us on WhatsApp before sending anything back.

Questions? Chat with us on WhatsApp.